A cartoon of a yellow duck wearing a blue uniform, holding a plumber's wrench.

Frequently Asked Questions

Feel free to reach out to us for more specific answers tailored to your unique situation. We’re here to help!

GENERAL QUESTIONS

  • We proudly serve Central Arkansas, including Little Rock, North Little Rock, Cabot, Sherwood, Jacksonville, Maumelle, Conway, Benton, Bryant, and surrounding communities.

  • Yes. All of our plumbers and HVAC technicians are fully licensed, trained, and insured to meet Arkansas regulations and industry standards.

  • We believe in transparent pricing. After diagnosing the issue, we explain your options and provide clear pricing before work begins.

  • Yes. We provide plumbing, HVAC, and select remodeling services for homes, businesses, and commercial facilities.

  • You can call us directly or request service through our website.

  • Yes. Financing options may be available for qualifying projects, including major plumbing, HVAC, and remodeling work.

EMERGENCY PLUMBING & HVAC

  • Burst pipes, sewer backups, overflowing toilets, water heater leaks, no running water, and major leaks are all plumbing emergencies.

  • Yes. If your heating or air conditioning system stops working during extreme temperatures, we offer emergency service to restore comfort quickly.

  • Shut off the main water supply if possible, avoid using plumbing fixtures, and contact us immediately to minimize water damage.

PLUMBING SERVICES

  • Yes. We clear clogged drains, remove root intrusion, and address sewer line blockages using professional-grade equipment.

  • Signs include unusually high water bills, damp spots, mold odors, low water pressure, or the sound of running water when fixtures are off.

  • We do both. If a water line is leaking, corroded, or made of outdated materials like galvanized pipe, replacement may be recommended.

WATER HEATERS

  • Yes. We repair and replace traditional tank water heaters and tankless water heater systems.

  • Yes, switching to a tankless water heater offers numerous benefits, including energy efficiency and an endless hot water supply. Traditional natural gas water heaters keep a large tank of water hot at all times, consuming more energy. Tankless models heat water on demand, reducing energy consumption and offering the convenience of never running out of hot water.

  • A tankless water heater can increase your home’s value by approximately 4%, according to a study by Zillow. These systems are considered more energy-efficient and eco-friendly, making your home more attractive to potential buyers. Additionally, they take up less space than traditional water heaters, freeing up valuable square footage.

  • The installation of a tankless water heater typically takes between 3 to 5 hours. However, this timeframe can vary depending on the complexity of your home’s plumbing and any additional modifications needed. Sanders Services prides itself on efficient and meticulous installations, aiming to get your system up and running as quickly as possible.

  • Common signs include inconsistent hot water, strange noises, leaks, rust-colored water, or a unit that is 10+ years old.

  • Yes. Tankless systems should be flushed periodically to prevent scale buildup and maintain consistent hot water.

HVAC SERVICES

  • We recommend professional maintenance at least once a year for heating and once a year for cooling systems.

  • Uneven temperatures can be caused by duct issues, airflow restrictions, insulation problems, or an aging HVAC system.

  • Yes. We install and replace HVAC systems and ensure proper sizing for efficiency and long-term performance.

BATHROOM REMODELING

  • Yes. We provide bathroom remodels, including walk-in showers, walk-in tubs, and plumbing-focused renovations.

  • Many modern shower and bath system installations can be completed much faster than traditional tile remodels, depending on scope.

  • Yes. Walk-in tubs and walk-in showers can improve safety and accessibility for seniors and homeowners planning to age in place.

CAN DO CLUB MEMBERSHIPS

  • The Can Do Club is our maintenance membership that offers priority scheduling, discounts on repairs, and routine plumbing and HVAC service.

  • Members enjoy peace of mind, reduced emergency costs, and faster service—especially during peak seasons.